Odoo with a call centre. One contractor for the whole project.
For over 20 years we have been building IT infrastructure, call centres and video systems for business. In 2022 we completed in-depth Odoo training and have worked with it since.
Today we do more than implement ERP and CRM – we join them with a call centre. Calls, orders and customers live in a single system.
Your project is run by the very consultant you spoke to at the first meeting.
What we set up
- Sales, customers, deals
- Purchasing and suppliers
- Website and online store
- Projects and tasks
- 3CX telephony: queues, call recording, AI agents, Odoo integration
The free Odoo Community edition is enough to start.
- Accounting. Standards and requirements differ from country to country. Sometimes the standard Odoo localisation is enough, sometimes you need a module from a local developer. We will sort this out at the first meeting.
- Warehouse and manufacturing. These processes are hard to set up remotely – a site visit is required. Otherwise you get a solution that looks good on paper but does not work on your real shop floor.
What you get
One system
Customers, orders, stock and documents in one place, not scattered across chats and emails.
Calls linked to customers and deals
Who called and what was agreed. The history stays even when an employee leaves the company.
Live reports
No more “have it ready by Friday” – just open and look. Decisions are made at once, not at the post-mortem.
Access with a Yubikey hardware key
A login to the ERP cannot be intercepted or guessed, even with access to an employee's PC.
What it costs
Introduction
Free
A 60–90 minute conversation, followed by a written summary with a proposal on budget and timeline.
Implementation
Fixed price
Configuration for your processes and data migration. Work beyond the agreed scope is billed by the hour.
Training
Included
Not charged separately. Step-by-step guides with the basic theory and screenshots for every department.
Support
Subscription
Questions and improvements as you grow. The servers running Odoo: updates, backups and monitoring.
How we run a project, how much of your time it takes and when it is better not to start – see “How we work”.
Why clients choose us
We know how to build a call centre
Connecting telephony to Odoo is easy – an hour of setup. But routing calls across forty retail locations? That is where our twenty years count. More about the Odoo and 3CX integration
We advise on editions and licences
Community or Enterprise, Odoo Online, Odoo.sh or your own server – it is your money and your freedom to customise. The same goes for telephony, and it is better to know before you buy.
This website runs on Odoo
Everything you see, including the product catalogue, was set up by us. Behind the simple façade is a full business management system running on secure hosting.
We run our own business on Odoo
Income ledger, single tax return, filing to the Ukrainian tax office with a qualified e-signature. Not “supported in theory” – running on Odoo in our own company.
Shall we discuss your project?
An hour-long conversation, no obligations. We will show Odoo on your own tasks and work out whether it is right for you.